To ensure that medical treatment is immediately available, and is provided to the highest possible standard, in line with current available guidelines.
Ensure that all Euromed staff are appropriately qualified and receive ongoing development relevant to their individual needs and the specialist requirements of Euromed Ambulance.
Monitor and audit our activity to ensure that we are providing the best possible service, and where necessary, develop new guidelines and protocols.
Respond positively to any complaints or criticisms of our service, and use these to improve the service we offer to all our customers.
Respect the confidentiality and autonomy of our patients, and act in their best interests at all times.
Ensure that our service is readily accessible to all individuals and groups attending events at which we work, and that no patient is disadvantaged due to race, gender, religion, disability or sexual preference.
Actively seek to develop close working relationships with all statutory and voluntary organisations involved with the provision of an integrated medical and welfare service, including the receiving hospital trusts.
Where possible deliver a complete package of medical treatment to an individual patient, to minimise the impact of an event on the local health service infrastructure. Where ongoing care is required, we will communicate effectively with other healthcare providers to ensure a seamless continuum of care.
If you have any queries concerning the above mission statement, please feel free to contact us.